South Bay Professional Association

Customer Service / Tech Support

• Patricia Bruggeman (Pat)  
  I am Business Professional with a CAN DO attitude. Show me and I will do it. I have experience in inventory control with purchased parts and finished goods, office management, training, auditing, accounting, FTZ and SOP compliance. I have worked in conjunction with both vendors and customers in meeting their shipping needs accurately and efficiently in time and money.
• Don P. Lade
  Customer service with 25 years of experience in public education, high end retail, PhD in Business Organization, MBA, M.S. in Education, BA Math & Chemistry, 26 years in the U.S.A.F. (Lt. Colonel) in Systems Acquisition Management. My strengths are evaluation, research, organization, leadership & management. Published author of "Diseconomies of Scale in Public Education: A Rational of School Vouchers."
• William Rose Jr.    
  Relishes the opportunity to solve problems and deliver the best customer service to clients in health care, restaurant services, direct client support and retail call center. Experienced in working with difficult people and complex problems needing solutions. Strong leadership skills helping new hires to learn how to deliver the highest quality customer service.